At Umatter International Studies, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information from you:

Personal details (name, date of birth, contact information).

Passport details and educational documents for visa applications.

Payment and billing information (if applicable).

Communication history when you contact us.

2. How We Use Your Information

Your information is used only for legitimate purposes, including:

Processing study visa and tourist visa applications.

Providing counseling and guidance services.

Responding to your inquiries.

Improving our website and services.

Complying with legal requirements.

3. Information Sharing

We do not sell or rent your personal information to third parties.
We may share your data only with:

Government authorities, embassies, or universities for visa/education purposes.

Trusted service providers who assist us in delivering our services.

Legal authorities, if required by law.

4. Data Security

We take strict security measures to protect your information against unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to:

Access and review your personal information.

Request correction of inaccurate information.

Withdraw consent to use your data (subject to legal obligations).

6. Cookies & Website Usage

Our website may use cookies to improve user experience. You can manage or disable cookies in your browser settings.

7. No Refund Policy

All payments made to Umatter International Studies are non-refundable once the visa or admission application process has started.

Visa and admission decisions are made solely by the respective Embassy, Consulate, or University, and we have no control over the final outcome.

As outcomes depend on third-party authorities, no refunds will be provided in case of visa refusal, delay, or rejection.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or our No Refund Policy, you can contact us at: Sector 11-Huda Market ,Sai baba Chowk,Panipat -132103.